- You can now raise and track support issues directly from the app through chat, ensuring faster resolutions
- Fixed critical hardware bugs in our IoT modules that caused some purifiers to malfunction
- Fixed an issue that prevented offline sync from working properly across different screen sizes.
- Other minor bug fixes
•Smarter Onboarding Experience
We’ve redesigned the onboarding flow to help new users get started quickly. Whether you're using our purifer or looking to submit your interest, it's now easier to choose the right path and share your details—right from the app.
•More Accurate Validity Expiry Alerts
You’ll now see your subscription validity countdown in hours, not just days. This means better visibility and fewer surprises—stay on top of your plan and renew in time!
- Duplicate recharge detection: Get alerts when attempting a duplicate recharge, ensuring seamless and error-free transactions.
- Fixes to helpdesk flow
- Bug fixes
- Simplified helpdesk menu makes it easier to raise complaints
- Comprehensive self-help flow for purifier not working issues
- Bug fixes
-New option to purchase your subscription purifier at a special price
-Bug fixes
Functional improvements and bug fixes
Functional improvements and bug fixes
A new design to help you find information faster
Display of purifier health status
Water testing report now accessible from the app
Bug fixes
Bug fixes.
New Login and Signup flow for better user experience and bug fixes.
New Login and Signup flow for better user experience and bug fixes.
Bug fixes.
If the DrinkPrime Subscriber has a pet, we add FREE 10 litres to DrinkPrime account every month so that your pets can drink safe water just like you and your family.
You can see the additional 10 litres on the home screen of your mobile app. as soon as we have added them.
Bug fix
Bug fixes and performance enhancements.
Ticket creation improvements and minor bug fixes.
Bug fix
Bug fix
This version contains an improved helpDesk experience for raising tickets, especially for cases where your purifier is not working. Changes includes:
1.Renamed 'Support' section to 'HelpDesk' with an improved UI.
2.Included automated IOT based checks when you raise a 'Purifier not working' ticket.
3.Ability for you to provide more details about your issue for some other cases such as Leakage so that we can resolve your issue faster.
Functional improvements and bug fixes.
Minor bug fixes and ui improvements.
Sync Functional issues fix
Updates to Refer & Earn section. Minor bug fixes.
1.Donate Water - This feature allows DrinkPrime customers to donate excess litres they have accumulated to needy people. If a customer doesn't have excess liters, but still wants to contribute, can also do so, by paying for the Top-Up of these purifiers.
2.Minor Bug Fixes
